Responsible Gaming

Playing at mCHEZA Kenya should always remain safe, fair and fun. This page explains the tools, policies and external help available to every Kenyan player.

Control-Your-Play Toolkit

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Deposit Limits

Cap the total amount you can add to your balance daily, weekly or monthly. Deposits above your limit are declined automatically.

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Loss Limits

Decide how much you’re prepared to lose before each session starts. Once the threshold is reached, wagering is blocked until the next period begins.

Session Timers

Pick the maximum time you want to stay logged-in. A reminder appears five minutes before auto-logout so you can finish responsibly.

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Wager Limits

Put a ceiling on the total amount you can stake within a set period. Ideal for managing frequent small bets that add up quickly.

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Reality Checks

Periodic pop-ups summarise time spent, wagers and results, helping you stay aware of your activity.

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Self-Exclusion

Instantly block access for 24 h, 7 days, 6 months or permanently. Reactivation is only possible after the cooling-off period ends.

Activate a Limit

Warning Signs

Quick Self-Check

Answer YES or NO to each question:

  1. Have you tried to cut back but couldn’t?
  2. Do you gamble to escape stress or boredom?
  3. Have friends or family expressed concern?
  4. Do you hide betting activity or statements?
  5. Have you sold possessions to fund play?

Two or more YES answers suggest it’s time to seek help.

Where to Get Help

GamCare Kenya

Free 24/7 counselling, live chat and tele-support in English & Kiswahili.

☎ + 254 730 000 000 555

Gamblers Anonymous

Peer-led support meetings nationwide—open to everyone.

🌐 gamhelpkenya.com

Practical Tips